Written by: Content & GEO Research
Fastlook Team
Buyers now ask ChatGPT, Perplexity and Google AI Overviews to recommend vendors before they ever open a search result. Knowing how do I find out what AI says about my company is the first step toward controlling that answer. This page sets out a repeatable, source-traced method for auditing AI descriptions, reading their tone and fixing the pages those engines rely on.
Quick answer
Open a private or logged-out ChatGPT session, because Fleek Marketing notes these tools personalise answers. Ask fresh-chat questions that do not name your company, such as the best tools for your category. Record whether the company is named, whether a link appears and which competitors are listed in its place, as White Beard Strategies recommends.
- Topic
- how do i find out what ai says about my company
- Last updated
- Nov 10, 2026
- Read time
- 7 min

Key Takeaways
- Start by asking the engines directly, and do it the way a buyer would.
- Use prompts that mirror real buying intent rather than brand-name lookups.
- AI answers come from the information a retrieval system can find, read and trust, along with third-party sites such as directories, review platforms and press coverage.
- Judge each AI description on three separate axes.
- You cannot write to ChatGPT or Perplexity the way you edit a web page.
How do I find out what AI says about my company?
Start by asking the engines directly, and do it the way a buyer would. Open a private or logged-out session in ChatGPT, Perplexity, Gemini, Claude and Google AI Overviews, because, according to Fleek Marketing, these tools personalise answers to the signed-in user. Ask fresh-chat questions that do not name your company, such as "What are the best tools for X?" Record whether your brand is named, whether it is linked, and which competitors appear in its place. Then repeat the same prompt several times. Local Falcon notes that the same query asked at a different time, in a different location or with slightly different wording can return a different answer, so one screenshot tells you very little. Treat each result as a sample, not a verdict, and log every run in a spreadsheet with the date, engine and prompt.
| Engine | Check in a private session | What to record |
|---|---|---|
| ChatGPT | Fresh chat, no company name in prompt | Named, linked, competitors listed |
| Perplexity | Logged out, read cited sources | Which URLs were cited |
| Google AI Overviews | Search in an incognito window | Whether your domain appears in the overview |
| Gemini and Claude | Fresh chat per prompt | Description wording and recommendation rank |
Repeat each prompt across several sessions before drawing conclusions.
how do i find out what ai says about my company — by the numbers
Which prompts give an accurate picture of my company?
Use prompts that mirror real buying intent rather than brand-name lookups. Ask category questions, such as "Which AEO tools suit a mid-market SaaS team?" Ask comparison questions, such as "Compare the leading AI visibility trackers for agencies." Ask problem questions, such as "How can I get cited by ChatGPT?" Brand-name prompts test what the engine knows about you. However, the more useful test is whether you appear when a buyer has no name in mind. White Beard Strategies recommends the same discipline: ask without company names, then record who is named instead. Specifically, run that identical set each cycle so changes reflect the market rather than your wording.
- Awareness prompts
- Consideration prompts
- Purchase prompts
Where does AI get the information it uses about my business?
AI answers come from the information a retrieval system can find, read and trust, along with third-party sites such as directories, review platforms and press coverage. Fleek Marketing advises checking the cited sources under an answer. Those links show which pages shaped the description of your business. When a claim about your pricing, product scope or leadership is wrong, the error usually traces to an outdated page, a stale directory listing or a competitor's comparison article. However, the engine itself is rarely the root cause. For example, a single outdated product page can carry an error into many answers. Specifically, find the cited URLs first, because they are the sources you can actually change. Start there before addressing anything else in the answer.
How do I tell whether an AI description is accurate, persuasive or harmful?
Judge each AI description on three separate axes. Accuracy asks whether the facts are true. Persuasion asks whether the language makes a buyer more or less likely to choose you. Local Falcon's Buyer Persuasion Score rates that language on a scale from -10 to +10. Local Falcon defines AI brand sentiment as what the engine actually says about a business when it mentions it. Specifically, that differs from Share of AI Voice, which measures how often you appear at all. A brand can have high visibility and negative sentiment, which is the worst combination. Therefore, score accuracy as a yes or no per fact. Score sentiment on the words used, not on whether the engine mentioned you.
What can I change when I cannot edit AI answers directly?
You cannot write to ChatGPT or Perplexity the way you edit a web page. However, you can change the material they read. Correct the cited source pages first, then the third-party listings that contradict them. Make your core facts easy to extract, including a plain definition of your product, named features, dated pricing and clear author attribution. Where a competitor's comparison page dominates the answer, publish a more specific, evidence-backed comparison of your own. Expect a limit here. Visibility gains in AI answers rarely turn into large referral traffic. Pew Research Center found that people clicked a link inside an AI summary on just 1% of visits. According to Ahrefs, only 0.17% of the average site's visitors arrive from AI chatbots. The reason to fix sources is therefore accuracy and buyer influence, not click volume.
How often should I recheck, and how do I track change?
Recheck on a fixed cadence: monthly at minimum, and weekly for a launch or a crisis. Keep the prompt set and engine list constant. Log both the description and the cited sources, so you can separate a real shift from sampling noise. Track three numbers over time.
- How often the brand is named
- How persuasive the wording is
- How many factual errors appear
However, a single change in one answer is noise. Specifically, the same correction holding across several sessions is a trend. Allow weeks for a source fix to reach AI answers, since retrieval and crawling are not instant. Local Falcon notes that the same query can produce different responses, so a large sample is needed.
Sources & further reading
The specific figures and claims on this page are grounded in the following sources, reviewed at the time of writing:
- What Is AI Saying About Your Business? Is It Actually Persuading Customers? - Local Falcon
- How to check what AI says about your business (and fix what you find)
- How Do I Find Out What AI Says About My Business?
- What AI Says About Your Business (and How to Fix It)
- How do I find out what AI is telling people about my business?
- What Does AI Say About Your Company?
Related guides
- How to Appear in AI Search Results: The AEO Playbook
- Earning AI-Visible Citations from Authoritative Sites
- How to Leverage Citations for Growth: AI-Era Strategies
Frequently asked questions
How do I find out what ChatGPT says about my company?
Open a private or logged-out ChatGPT session, because Fleek Marketing notes these tools personalise answers. Ask fresh-chat questions that do not name your company, such as the best tools for your category. Record whether the company is named, whether a link appears and which competitors are listed in its place, as White Beard Strategies recommends. Repeat the prompt several times, because answers can vary between sessions.
How do I find out what Perplexity says about my company?
Ask Perplexity category and comparison questions while logged out, since personalised answers can distort results. Then read the sources Perplexity cites beneath each answer. Those cited URLs show which pages shaped its description of your business. Therefore, they are the first pages to audit and correct.
Which AI tools should I check besides ChatGPT?
Check Perplexity, Google AI Overviews, Gemini and Claude, because each engine retrieves and phrases information differently. Use the same prompt set across all of them. Compare how each one names your brand. Then note which competitors each engine recommends in its place.
Why does AI give different answers about my company each time?
Answers vary with timing, location, account state and the exact wording of the prompt. Local Falcon notes that the same local query can produce completely different responses. Therefore, a single check tells you little. Measurement needs a large sample taken on an ongoing basis.
Is there a way to monitor what AI says about my company?
Yes, you can monitor it on a schedule. Run a fixed prompt set, then log the answers and cited sources in a spreadsheet. Alternatively, use a citation tracking tool that records mentions across engines. However, either approach only works if you keep the prompts and engines constant.
What is AI brand sentiment and how is it different from visibility?
AI brand sentiment describes what an engine actually says about your business when it mentions you, according to Local Falcon. Visibility, often called Share of AI Voice, measures how often you appear. However, the two are distinct. A brand can be frequently mentioned yet described in unfavourable language. Therefore, track both measures separately.
How do I fix inaccurate AI descriptions of my business?
Start with the cited source pages, correcting outdated pricing, product details and leadership information. Then update contradicting third-party listings and make core facts easy to extract with clear definitions and dated figures. Changes take weeks to surface because retrieval and crawling are not instant.
Will fixing AI answers bring me more website traffic?
Not necessarily. Pew Research Center found that people clicked a link inside an AI summary on just 1% of visits. According to Ahrefs, 0.17% of the average site's visitors arrive from AI chatbots. Therefore, treat AI answer accuracy as a buyer-influence goal rather than a traffic source.
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